As you shop our site, learning about the benefits of cleaner air, you probably have some questions. No problem! Here are answers to some of the most frequently asked questions about our products. If we haven't answered your question here, please call or email a product specialist who will be happy to help.
Why do I need an air purifier?
Today's energy efficient homes trap air indoors, meaning the air inside can be up to five times more polluted than the air outdoors. The EPA ranks indoor pollution as one of the top five environmental risks to public health. Even if you don't suffer from common indoor allergens, or have a history of asthma, you can still benefit from cleaner indoor air.
Which one should I choose?
The right Kathy Ireland Air Purifier for you depends on the size of the room in which you'll be running the unit. The models are recommended based on the square footage of your room. Just take a quick measurement at home to find out which model is best for you.
How often do I need to change filters?
Each Kathy Ireland Air Purifier has a different combination of filter technology. Consult your owners' manual to find out which filters your model uses. The frequency of filter replacement will depend on frequency of use and concentration of allergens, among other factors. Certain models feature a filter replacement warning light which will alert you that it's time to clean or replace your filter(s).
What contaminants will my unit remove from the air?
Kathy Ireland air purifiers help remove small particles from the air such as pet dander, dust, smoke, pollen and other allergens. Activated carbon filters can absorb harmful gases and odors. Photo catalyst filters and ultraviolet lamps trap and kill bacteria and molds. An ionizer helps snag even more small particles which pollute indoor air. The result is cleaner, fresher air which is essential for optimum health.
Where do I find replacement filters and accessories?
We sell all the necessary replacement filters and accessories you'll need for years of operation right here on this site!
Where should I place my air purifier?
Your purifier will provide health benefits in any room you choose. Plus, they are easily movable so you can get those benefits in more than one location. Be sure to choose the model suited to the size of your room or rooms. Also, be conscious of where you place your Kathy Ireland air purifier. Placing it in a corner will limit air flow. Position your Kathy Ireland air purifier with adequate airflow and circulation in mind.
Are Kathy Ireland air purifiers noisy?
Kathy Ireland air purifiers feature quiet operation, and the volume will vary depending on the fan speed you choose. They've been carefully designed to run as quietly as possible. You'll barely notice your unit is there, providing you with fresher, cleaner air.
What if I'm not happy with my Kathy Ireland air purifier?
We want you to be completely satisfied with your new purchase. If not, we'll do everything we can to make it right. We offer a 30-day return policy. See our customer support section or call us for more details.
Are Kathy Ireland air purifiers safe for children and pets?
Absolutely! Cleaner air benefits everyone in your family. There are no exposed moving parts, and when operated properly your Kathy Ireland air purifier is safe for the whole family.
What if my Kathy Ireland air purifier breaks down?
We stand behind the construction of our Kathy Ireland air purifiers, and we built it to provide you and your family with years of cleaner air. With that in mind, we offer our customers a one year warranty. Should something go wrong with your unit, contact customer service for a speedy resolution.
What is CFM?
It's short for "cubic feet per minute," and it's a measure of how much air your Kathy Ireland air purifier can clean. It's also the best way to decide which unit is right for you. A larger room has more air to be filtered, so a unit with a higher CFM rating will be a more effective solution.
Should I leave my Kathy Ireland air purifier on overnight?
You certainly can! Doing so will allow your Kathy Ireland air purifier to clean and purify more air. If you don’t wish to run the unit all night, we've included a handy sleep timer function on some of the models. You can choose to have the unit run for 1, 2, 4, or 8 hours before it shuts off automatically. Don't forget, you can also use the timer function when you're away at work or running errands.
Why do some Kathy Ireland air purifiers use an Ultraviolet lamp?
Ultraviolet lamps replicate the power of sunlight, which is a great disinfectant! The sun produces certain types of ultraviolet rays which are extremely effective at killing yeasts, molds, viruses, and bacteria. By using an ultraviolet lamp, certain Kathy Ireland air purifier models can harness that same purification power.
How much is it to ship my Kathy Ireland air purifier?
Every product we sell, including replacement filters and accessories, ships FREE via ground delivery within the continental United States. If you prefer, express shipping through FedEx and other providers is available for an additional charge.
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